FREQUENTLY ASK QUESTIONS

Have a read through the following Q & A’s for help with commonly asked questions.

Are there a Minimum order requirements?

No, while All Star Fitness Online Shop is a Wholesale based store which is open to the public, we don’t have a minimum order required however shipping rates do apply for smaller quantity orders.

What are the delivery charges for orders from the Online Shop?

We charge a flat fee of $25 for orders however free shipping is provided on orders totalling $150 and above.

How long will delivery take?

Your items will be sent by express delivery via a service such as DHL or EMS. Delivery typically takes 8-12 working days, but you will be advised of a time frame upon checkout.

Do I receive an invoice for my order?

As soon as we receive your order, we will send you a confirmation email. When your order has been dispatched you will receive another email with tracking details.

What exactly happens after ordering?

Yes, as soon as you place your order, we will send an invoice directly to your email inbox.

Which payment methods are accepted in the Online Shop?

At present we accept PayPal, Visa, MasterCard and bank transfer.

How secure is shopping in the Online Shop? Is my data protected?

Your shopping experience is fully secure. We use a high security SSL certificate utilising strong SHA-2 & 2048-bit encryption.

STILL HAVE MORE QUESTION?

Please contact us for more information.

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